SHIPPING
We’re committed to delivering your SOLVYN jewelry safely and efficiently.
Shipping Destination
We currently ship within Canada only.
We’re working on expanding to additional countries in the future.
Processing Time
Orders are typically processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time
Estimated delivery within Canada: 3–8 business days
Please note that delivery times are estimates and may vary depending on your location and shipping carrier delays.
Shipping Cost
Shipping rates are calculated at checkout.
Enjoy free standard shipping on orders over CAD $99.
Order Tracking
Once your order has been shipped, you’ll receive a shipping confirmation email with a tracking number so you can follow your package.
Delays
While we do our best to ensure timely delivery, unexpected delays caused by weather, holidays, or shipping carrier delays may occasionally occur.
We appreciate your patience and understanding.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible.
We’ll work with the shipping carrier to help resolve the issue.
Incorrect Shipping Information
Please make sure your shipping address is correct before placing your order.
SOLVYN is not responsible for delays or lost packages caused by incorrect or incomplete shipping information provided at checkout.
Questions?
We’re always happy to help.
If you have any questions about shipping, please contact us at: